Privacy Policy

Last updated: June 2025

BSA Coffee & Spices ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.bsacoffeeandspcices.com (the "Site").

1. Information We Collect

We may collect the following types of information:

Personal Information: When you contact us through our contact form, email, or phone, we may collect your name, email address, phone number, and company name.
Business Inquiry Data: Details about your product interests, order quantities, shipping preferences, and any other information you voluntarily provide during business discussions.
Automatically Collected Data: When you visit our Site, we may automatically collect your IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of your visits through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries and provide customer support.
To process and fulfill export orders and manage business relationships.
To send you product updates, catalogs, quotations, and trade-related communications.
To improve our website, products, and services.
To comply with applicable export regulations and legal requirements.
To detect, prevent, and address fraud or security issues.

3. Sharing of Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

Service Providers: With trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, subject to confidentiality agreements.
Legal Compliance: If required by law, regulation, legal process, or governmental request.
Business Transfers: In connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
With Your Consent: When you have given us explicit permission to share your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information.
Opt out of receiving marketing communications from us.
Withdraw consent where processing is based on your consent.

To exercise any of these rights, please contact us at info@bsacoffeeandspices.com.

8. International Data Transfers

As an export business, your information may be transferred to and processed in countries other than your own. We ensure that appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

9. Children's Privacy

Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@bsacoffeeandspices.com
Phone: +91 8095929903
Address: Chikmagaluru, Karnataka, India